Privacy Policy – Dr. B Sourabh Chandra Reddy

Effective Date: 06-10-2025
Docter Name: Dr B Sourabh Chandra Reddy
Website URL: oreneurocare.com
specialization: Urologist

At Orene Uro & Neuro Care, accessible via https://oreneurocare.com/, we are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) for international users.

Information We Collect

To deliver accurate medical services and efficient appointment experiences, we may collect the following information:

• Personal Information: Name, age, gender, phone number, email address, and location.
• Medical Information: Health history, symptoms, diagnoses, treatment details, prescriptions, and medical reports voluntarily shared by you.
• Appointment Details: Preferred date/time, doctor selection, and mode of consultation.
• Technical Data: IP address, browser type, device details, and website interaction analytics.
• Cookies & Tracking Data: Collected via Google Analytics, Google Ads, and related services to enhance website performance and advertising relevance.

How We Use Your Information

We use the collected information responsibly and only for healthcare and operational purposes:

• To schedule, manage, and confirm appointments.
• To provide medical consultations, diagnosis, and follow-up care.
• To send reminders, treatment updates, and health-related communication (with consent).
• To improve website performance and user experience.
• To analyze visitor trends through Google Analytics and manage remarketing via Google Ads.
• To comply with medical and legal obligations.

We do not sell, rent, or share personal or medical data with unauthorized parties.

Cookies and Tracking

Our website uses cookies to optimize performance, personalize content, and serve relevant healthcare advertisements. Cookies help us:

• Understand website traffic and patient preferences.
• Display targeted ads through Google Ads.
• Improve overall browsing experience.

You may disable cookies in your browser settings. However, doing so may limit certain website functionalities. For details, visit Google’s Cookie Policy.

Data Storage and Security

We use SSL encryption, secure servers, and controlled access systems to protect your personal and medical information. Access is restricted to authorized medical and administrative staff only. Data is retained only for as long as necessary for patient care, regulatory compliance, or legal requirements.

Data Sharing and Disclosure

Your data may be shared only under these circumstances:

• With authorized healthcare professionals at Orene Uro & Neuro Care.
• With trusted service providers (hosting, analytics, email, or communication tools) bound by confidentiality agreements.
• When required by law or to protect patient safety or public health.

GDPR Compliance for International Users

If you are located in the European Union (EU) or outside India, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing at any time.
• Request data portability or restriction of processing.
• File a complaint with your local Data Protection Authority.

To exercise these rights, contact us at oreneurology@gmail.com.

Your Consent

By using our website and providing your information, you consent to our collection, processing, and use of your data as outlined in this Privacy Policy.

Contact: +919154026822
Email: oreneurology@gmail.com